Check the contractor's
place of business, phone number, and other industry
associations
make sure they are valid
establishments
make sure the
contractor is fully licensed with local and
state governments, if required
check with your local jurisdiction to ensure
the license is valid and up-to-date
do not base the contractor's license with
a business card or verbal commitment
lookup state, county and city governments
for information on the contractor's license: www.statelocalgov.net
make sure the contractor is fully
insured and carries worker's compensation, liability
insurance and property damage insurance ask to review the documentation
Check with your local Better Business
Bureaus, building associations, and other consumer
protection agencies:
ensure that there is no outstanding complaints,
fines, or penalties issued against the contractor
if so, make sure the contractor provides
a valid explanation
be
detail in your specs
this increases the likelihood that the contractor
is the right person for the job
be prepared to
ask questions about the contractor and your
project — note that you are looking
for the person with best all-around service
and qualification
Sample questions
include:
— business establishment
— time frame
— operation policy
— certifications and permits
— insurance
— crew and use of subcontractors
— review of sample projects
— other
NARI also provides a summary of "warning
signs" during interviews: click
here
Selecting Your Home Improvement Contractor:
Check References
Request references from previous clients
request for a list
of references from previous clients contact
these references to inquiry on the builders
work habits, completion schedule, clean up,
and any other related issues or problems that
the previous client may have experienced
sample questions to ask —
question:
did the home
building contractor complete the home construction
within your satisfaction?
question:
was the project completed on time?
question:
did the contractor fulfill
his or her part of the contract?
question:
was the contractor easy
to communicate with?
question:
did the
contractor and his crew showed up on time?
question:
were
you satisfied with the subcontractors that your
contractor used?
question:
would you recommend
this contractor again without hesitation?